Is it time to Build?

Recently, I attended the Sapphire and ASUG Annual Conference in Orlando, Florida. In the past two years, I’ve been facilitating design thinking sessions at the conference. In the last year, I have been spending increasing amounts of time with designers. It has allowed me to spread my wings more and learn new approaches to solving [...]

By | 2018-06-13T12:35:42+00:00 June 13th, 2018|

I Challenge You

Each year, we gather at Sapphire & ASUG Annual Conference. It’s a conference of over 20,000 people descending upon, this year, Orlando. I’ve spent the last few days plotting and planning what I will attend and mentally gearing up for the event. This year, I’m focusing on a lot of user experience and design thinking [...]

By | 2018-06-13T12:46:42+00:00 May 30th, 2018|

SAPPHIRE NOW 2018 – ASUG Annual Conference

As I prep for the SAPPHIRE NOW - ASUG Annual Conference next month in Orlando, FL, all I can think after this cold and snowy spring in Minneapolis is thank goodness it is somewhere warm! June 5–7, 2018 I am co-presenting this year with Georg Fischer, Chief Product Manager, SAP SE in the Can Organizational Change Ever Be Easy? [...]

By | 2018-05-03T12:36:33+00:00 May 8th, 2018|

Can Organizational Change Ever Be Easy? A Design Thinking Perspective

I am looking forward to, once again, being a speaker at a SAP Financials Conference to lead the session Can Organizational Change Ever Be Easy? A Design Thinking Perspective? In my hands-on workshop, we want to use design thinking methods to jointly identify some of the key challenges financial organizations are facing in this context as well [...]

By | 2018-03-08T12:59:34+00:00 February 26th, 2018|

Does a Leopard Need to Change its Spots?

This week, I am working on finalizing my Intricacies of Payment Automation - Deep Dive Session for an upcoming conference. I know, yawn, right? Who could make payments interesting? I’m currently at around 45 countries where I have implemented payments and have been muddling through the approach to use for the presentation. I admit it I’ve [...]

By | 2018-08-16T17:23:08+00:00 November 6th, 2017|

Ready to master bank data?

If you’re thinking about issuing a banking RFP for payment services this year or simply automate your interfaces to your existing partners, then this free webinar is for you. I’ve implemented SAP payment interfaces with banks in over 40 countries. I understand the global challenges implementing payment solutions, and why few implementations ever look alike. [...]

By | 2017-02-09T06:04:10+00:00 February 9th, 2017|